Your feedback

Friends & Family Test

We are dedicated to listening to our service-users and use this feedback to improve the services we provide. We are doing this through a range of methods, one of which is the NHS Friends and Family Test. You can either fill in a card at the clinic or go online to tell us what you think of our service at www.chcpfft.org.uk.

Patient Surveys and Questionnaires

City Health Care Partnership CIC Patient Survey 2021/22

It’s that time of year where we want to hear your voice! If you use or have used any of our services in the past year please complete our patient survey!

Your feedback helps us to ensure we provide services that best meet your needs.To complete the survey, please follow this safe and secure link: www.chcppatientsurvey.co.uk

Your feedback is completely anonymous. If you need any help to complete the survey, or if you would like a telephone appointment, please email chcp.engagement@nhs.net

89%

of people would recommend our services to a friend or family member.

I felt comfortable speaking about my problems and benefitted from coming up with an outcome I agreed on. Thanks.

The service has helped me so much, from feeling despair to having some confidence is an amazing feeling. I am so glad that I took my friend's advice and telephoned. It has helped me change my life.

I learned techniques to help cope and deal with everything. Techniques I can use in my day to day life. I trust my therapist.

The support I received has been invaluable. I have moved through not only tremendous grief, but other issues relating to the loss of my husband. Thank you and keep up the good work.

Listening, understanding, non-judgemental, open and caring.

It was local to me, and worked around me, really lovely counsellor.

Opportunity to go through my experiences and for them to be understood.

My therapist was really supportive and informative on each session. I never felt judged and always felt I was able to open up to her with my problems to get the best results for my mental wellbeing. Really pleased CBT is there as it has really helped with my coping techniques.

I’ve learned a lot about myself and it’s really helped focusing on me rather than just past traumas.

Make a Referral

If you need help and have a Hull GP please complete our online referral form or call 01482 247111.

You can also ask your GP or visit www.nhs.uk/help

Make a Referral